FAQs

1. what material are the t-shirts made of?

100% cotton

2. What fit are the t-shirts?

slim fit. if you prefer regular/comfortable fit, we recommend you order a size larger than what you usually order. you can view size chart here.

3. what are the care instructions for the t-shirts?

machine wash cold
dry inside out
do not iron on the print

4. what is the delivery time?

your order will reach you within 2 weeks.

5. what is your return policy?

option to return/refund is available for 7 days after you receive your order, given that the item is unused, in same condition, and in the original packaging.

exchange is only possible if you received defective/damaged or wrong item.
option to EXCHANGE size is NOT available. we highly encourage you to refer the size chart
(the t-shirts are slim fit, if you prefer comfortable fit then we recommend you order a size larger than you usually wear)

PS the refund will be issued against your original payment mode.
**please note that you may have to pay for shipment cost in case of return/refund/exchange

view detailed return policy here

6. which organisation do part of profits go to?

part of profits go to MINDS Foundation, an organisation working on mental health awareness and wellness. 

7. how do I contact you if there is any issue with the order?

if there is any issue with your order, please contact shop@notjussayin.com with your order details and the issue.

8. i haven’t received the refund yet, what do i do?

if you don’t receive the refund within 5 business days, first check your bank account again.
then contact your credit card company, it may take some time before your refund is officially posted.
next contact your bank. there is often some processing time before a refund is posted.

if you’ve done all of this and you still have not received your refund yet, please reply to our ongoing mail thread at shop@notjussayin.com

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we are committed to providing the best experience to you.
have a wonderful day!
power and peace to you x